Banks and banking: digital transformation and the hype of fintech. Business impact, new frameworks and managerial implications

The world of banking is changing for several reasons. While previously a purely money-making entity, the industry is enlarging and expanding on account of the inherent interconnected nature of finance with the everyday lives of its customers. The ground rules for success have altered the way customers bank. New financial service providers, namely Fintech, are going beyond customer-facing applications and services to include all elements of the financial services production process. A new generation of services and financial intermediation frameworks are transforming the industry. Taking a transdisciplinary approach, Banks and Banking: Digital Transformation and the Hype of Fintech is a comprehensive analysis of how conventional banking is undergoing a deep transformation and meeting the challenges of Fintech and other financial services providers. It outlines the importance of considering the traditional fundamentals of banking and fitting them into the modern times, where digital technologies are pervasive and the industry is experiencing a deep transformation. Visions, strategies, business models and actions are a conscious step away from the past. There are good reasons to believe that this evolution will continue, because technological changes, customer habits and regulation are co-evolving. Both banks and Fintech will have to face ever-changing conditions and develop the ability to balance short-term targets and long-term goals, as well as short-term moves and a longer-term vision. This book is a valuable resource for students, researchers and practitioners interested in banking, bank management, business models and strategies willing to create value, from both bank and Fintech perspectives.

Big Tech continued to pose a threat in the fintech space, with Whatsapp beginning to offer payments in India and Google Pay adding support at 89 new banks. This competitiveness will not slow down, as the fintech industry grows by a projected 400 by 2025, according to Statistia. How can digital and legacy banks alike compete? Join us as we discuss: